01.31 - 2023
Delay in Shipments
Some of you who ordered on our site since the beginning of January may not have received your order yet. We are really sorry for that. Our web interface had some problems and some of the orders had disappeared. We have recovered them all today, the missing shipments will be done within the week. We sincerely apologize again for the delay.
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My order switched to ‘Completed’, however, I have not received the shipment or tracking? Is that normal?